Business Process Mapping in ERP

Business Process Mapping for ERP Module Design refers to activities involved in defining exactly

1.     What a business entity does

2.     Who is responsible

3.     What standard process should we employ

4.     How to validate success of business process

History of Business Process:

1.     The first structured method for documenting process flow, the flow process chart, was introduced by Frank Gilbreth in 1921.

2.     In the early 1930s, an industrial engineer, Allan H. Mogensen began training business people by using business process tools of industrial engineering.

3.     Art Spinanger, took the tools back to Procter and Gamble  (company of consumer goods) where he developed their work simplification program called the Deliberate Methods Change Program

4.     Ben S. Graham, Director of Formcraft Engineering at Standard Register Industrial, adapted the flow process chart to information processing with his development of the multi-flow process chart to display multiple documents and their relationships.

Business Process Recent developments: Business Process maps can be used in every section of life or business. In recent years it is developed due to software tools that can attach metadata to activities, drivers and triggers to provide a more complete understanding of processes.

–     The developments mean that process mapping is no longer two-dimensional but multi-dimensional;

The Four Major Steps of Process Mapping

1.     Process identification: Attaining a full understanding of all the steps of a process.

2.     Information gathering: Identifying objectives, risks, and key controls in a process.

3.     Interviewing and mapping: Understanding the point of view of individuals in the process and designing actual maps

4.     Analysis: Utilizing tools and approaches to make the process run more effectively and efficiently