Types of Measurement and RASCI

 

Four types of measurement

There are four types of measurement useful for organizations, which can be conceived in combination to make up a KPI. These should be considered in chronological order and include:

• Key result indicators – how well have you done?
• Result indicators – what have you done?
• Performance indicators – what shall be done?
• Performance increase – KPIs indicate what needs to be done

According to Parmenter, these indicators can be conceptualized like an onion. To be able to use a KPI effectively, it is important to consider the surrounding components: what are the key results? Based on these results, what has already happened, what should still happen?

Responsible, accountable, consulted, and informed(RASCI)

RASCI is a matrix (i.e. chart, model or framework) that is used to help identify all the roles and responsibilities of each stakeholder on a project. It clearly defines who is working on a specific subtask of a project.

This tool is designed for project management. This matrix or framework helps with the following: 

• Project task breakdowns 
• Identifies who is on the project both as a participant and those who are related to the project but do not participate daily. 
• This matrix assigns specific roles and responsibilities to each project member directly related to what part of the project they are working on

RASCI charts

RASCI charts take away the situations involving the “who does what”, “who can help with this task”, and “who’s responsible for this task” scenarios on many projects without RASCI. 

Let’s expand on the definition a bit more

Responsible

Think of this person as the project owner. There can be multiple people responsible for a task and if help is needed, they may ask a supportive member(s) to assist. 

Accountable 

This person has final control over a project task and the resources associated with it. They will generally assign and delegate project work responsibilities. It is highly recommended to only use one person accountable to one task. 

Supportive  

Supportive people are able to provide resources to the Responsible project team members. They are actively involved in working with the Responsible person to see the project through to completion. Supportive persons and Responsible persons both have the same goals to achieve.

Consulted 

Those who are Consulted are there to help the Responsible person finish tasks with success. These people can be consultants in their respective field that bring valuable subject matter expertise to the project. Responsible persons will use Consulted for advice, opinions, help, or experience relevant to the project. 

Informed

These are people who need to be kept in the loop during the project life-cycle. Due to their status as a project stakeholder or the fact they will be impacted by the project, they will need to be informed about progress, at all stages, up-to and including project completion.

RASCI Matrix: A Basic Model Structure

Author: Nazia Tabassum